I wouldn't go to another health food store, my favorite person and most knowledgeable is Herma ,i always get what i need and all employees are the best
Always good service and the best product for my needs. When I am not sure of the correct product to take, there is always knowledgable staff "right there" to direct me. I like the fact that I am in and out fast. Or order ahead and it is ready. Remember this is a health food store ( not Walmart ) they have a higher standard to keep all the products pure. Wear a Mask ( exempt or not ) sanitize your hands and use a card to pay. Have a great Day, Even if you had other plans.
My family has been coming here for years and every time we step foot inside the staff follows us around telling us not to touch the products on the shelves. Today was the last straw, I'd rather drive to Tillsonburg or Brantford than have to put up with these uneducated RUDE ladies working here.
When I walked in the door, I felt like I was intruding. No other customers were in the store at the time. One employee behind a desk was on the phone and continued on the phone during my whole visit. An older lady , who was in the back working, came out to assist me and it was as if I was a distraction from her work that she had to talk to me. I wanted a one-a-day vitamin. Something that I could take once a day to ensure me of necessary daily vitamin intake for my health. Throughout this exhausting time she made me feel rushed in any decision I made to purchase. Meanwhile, the other lady stayed on the phone; and it was not business she was talking. I ended up leaving with a product that I have to take 3 times a day. Not what I wanted. Not going there anymore. They obviously are making way too much money and don’t need mine. With the strength of competitive business out there, you would think that retailers would be trying to give you something more than just the product you seek... something that costs nothing... a smile, attentiveness, interest... some sign of appreciation that would make you want to come back! You won’t find that here. So sad.
Simcoe Natural Foods is a Canadian Health food store based in Simcoe, Ontario. Simcoe Natural Foods is located at 479 Queensway West, Simcoe, ON N3Y 4R5, Canada.
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